FREQUENTLY ASKED QUESTIONS

WHY BOOK WITH A PHUKET GOLF AGENT AND NOT DIRECTLY WITH THE GOLF COURSES?

• As a Phuket based Golf Tour Agent we get best discounted rates directly from all Phuket Golf Courses and pass those prices on to you.
• We provide private VIP 2-way transfers from your hotel to all Phuket golf courses with experienced professional drivers with complimentary water for much less than what private or hotel taxi’s charge.
• We can provide our professional knowledge on what might be the best Phuket golf course for you to play based on your skill set and type of course you wish to play.
• When you book with us you do not need to pay in advance or pay a deposit. You pay us each day you play just prior to tee-time. There is no risk of a lost deposit or advance payment.
• By booking with us, you will receive the best professional & courteous 24 hour support from our locally based Phuket management and ownership team.
• We provide Phuket Golf Packages for Golf & Hotels and can provide you with the best price combination for both, while matching you to the right location and hotel quality that suits your requirements.

HOW MUCH IS AN APPROPRIATE TIP FOR YOUR PHUKET GOLF CADDY?

• 400-500 Thai Baht for 18 hole golf & 250-300 Baht for 9 hole golf all golf courses except Loch Palm & Red Mountain.
• 500 Thai Baht at Loch Palm & Red Mountain 18 Hole & 300 Baht 9 Hole.

CAN GOLF CLUBS/BAGS BE RENTED AT THE PHUKET GOLF COURSES?

All golf courses in Phuket provide golf club set rentals, individual clubs, & bags and prices vary from golf course to golf course, based on make/model & year.

• Loch Palm Golf Course Phuket 1,500 Baht & Up per set.
• Red Mountain Golf Course Phuket 1,500 Baht & Up per set.
• Mission Hills Golf Course Phuket 1,600 Baht & Up per set.
• Blue Canyon Lakes & Blue Canyon Canyon Golf Courses Phuket 1,600 Baht & Up per set.
• Phuket Country Club Phuket 1,500 Baht & Up per set.
• Laguna Golf Course Phuket 2,000 Baht & Up per set.

WHICH GOLF COURSES IN PHUKET HAVE GOLF CARTS?

• Loch Palm Golf Club Phuket (optional) 700 baht/cart, sharing not permitted.
• Blue Canyon Lakes Phuket (compulsory) 700 baht/cart, sharing not permitted.
• Blue Canyon Canyon Phuket (compulsory) 700 baht/cart, sharing not permitted.
• Red Mountain Golf Course Phuket (compulsory) 700 baht/cart sharing not permitted.
• Mission Hills Phuket (compulsory) 700 baht/cart sharing not permitted.
• Laguna Golf Course Phuket (Optional) 700 baht/cart or 1,000 Baht cart shared. (sharing permitted)
• Phuket Country Club (Optional) 700 baht/cart, sharing not permitted.

DRESS CODE FOR ALL GOLF COURSES IN PHUKET

Appropriate Men's Attire: soft spike golf shoes, socks, tailored long pants, bermuda shorts, polo t-shirt/sports shirts with collar.

Strictly Prohibited: slippers, flip-flops, sandals, non-golf/open-toe shoes, singlet, round neck shirts, mesh shirts, football shirts & shorts, gym shorts, tights, jogging shorts, cut-off trousers and denims.

Appropriate Ladies's Attire: soft spike golf shoes, socks, tailored culottes, pants, slacks, skirts and blouse/polo t-shirts with collar.

Strictly Prohibited: slippers, flip-flops, sandals, non-golf/open-toe shoes, tank-tops, round neck shirts, low cut tops, football shirts & shorts, mini shorts/skirts, tights, leggings, leotards, jogging shorts, and denims.

Spec Note: Only soft spiked golf shoes are permitted on course or in their place good quality sport runner with tread. Metal spike shoes not permitted on course.

WILL GREEN FEES BE REFUNDED IF IT RAINS?

• Once a player has started their round they cannot receive a refund only rain check as per below.
• If you are unable to complete your round due to extreme weather conditions, rain checks for 9 or 18 holes will be issued by the golf course depending on number of holes completed.
• No cash refunds will be issued.

Individual Golf Course Policies: (These may be subject to change without notice and are the golf courses policies not ours)

Phuket Country Club:

• Does not offer rain checks. You must complete your 9 or 18 holes same day.

Loch Palm Golf Club:

• If rain interrupts group play up to the 5th hole, they are eligible for a full 18 hole rain check.
• If rain interrupts group play from the 6th hole to the 14th hole, they are eligible for a 9 hole rain check.
• No rain check if more than 14 holes are played.

Conditions:

• Rain check vouchers are valid for 1 month after issue. Caddy, cart, & club or shoe rental fees are non-refundable.

Red Mountain Golf Club:

• If rain interrupts group play up to the 5th hole they are eligible for a full 18 hole rain check
• If rain interrupts group play from the 6th hole to the 14th hole they are eligible for a 9 hole rain check.
• No rain check if more than 14 holes are played.

Conditions:

• Rain check vouchers are valid for 1 month after issue. Caddy, cart & club or shoe rental fees are non-refundable.

Laguna Golf Phuket:

• If the player plays less than 4 holes, a full 18 hole rain check will be issued.
• If a player completes 9-13, a 9 hole rain check will be issued.
• If a player completes 13 holes or more, no rain check will be issued.

Conditions:

• Rain check vouchers are valid for 7 Days from date of issuance.
• Rental equipment for rentals based on # of holes on rain check. I.E 9 Hole rain check, pay 9 hole rental for carts & clubs.
• Caddy fees are non-refundable however if receive 9 hole rain check, pay 9 hole caddy fee not 18 hole.

Mission Hills Golf Club:

• If rain interrupts group play up to the 3rd hole they are eligible for a full 18 hole rain check.
• If rain interrupts group play from the 4th hole to the 13th hole, they are eligible for a 9 hole rain check.
• If 13 or holes played no rain check shall be issued.

Conditions: 

• Rain check vouchers are valid for 1 month after issue.
• Caddy, Cart, & Club & Shoe rental fees are non-refundable.

Blue Canyon:

• No rain checks currently available. You must complete your 9 or 18 holes same day.

Payment Policy:

Golf Portion:

• Pay each day you play in Thai Baht Cash or Master Card & Visa Credit Cards.
• Payment is to our driver if we provide the 2-way transfers or our team member who will meet you at the golf course pro-shop at an agreed time prior to your tee-time.
• You may also decide to pay for all rounds when you arrive at the golf course or pay in advance via bank or money transfer.
• All credit card transactions are encrypted and secure. There are no other hidden credit card fees or upcharges.

Hotel Portion:

• Payment for the hotel portion is usually made 45 days prior to arrival but depends on the bookings made. Most hotels require hotel payment 30 days prior to guests arrival.
• Payment process would be bank transfer to our bank account or via Wise.